Your child's happiness and progress is paramount to us here at St. Hugh's. All our staff are committed to safe-guarding your child and promoting their well-being. Throughout the school, staff treat pupils with respect, and encourage them to feel that they are important. The children know that they matter!

There are many facets to our pastoral care programme, which is managed by our Head of Pastoral Care, Mrs Seabourne. As well as acting as a focus for all matters related to pupils' personal well-being, the Head of Pastoral Care also provides a direct link between school and the boarding house, spending time in the dormitories and communicating relevant information.

Key staff members

The Form Tutor plays an important role in our pastoral care programme. In addition to their day-to-day contact during registration and form periods, each child spends time individually with their Form Tutor. This enables them to discuss any matter, address any concerns, as well as to talk through reports and help define academic goals. The Form Tutor also liaises with parents and provides a main point of contact with the school, working in partnership with parents to help each child progress academically and socially.

The needs of our boarding pupils are taken care of by the relevant Matron in the first instance. In the boarding house environment, the relationship between Matron and pupil is a close one. Our Matrons, under the direct responsibility of the Headmaster's wife, take great pride in maintaining a happy, home-like atmosphere, whilst helping pupils to cooperate with one another and consider each other's feelings.

Peer Mentor system 

The children learn how to support one another through our Peer Mentor System. Peer Mentors are there for those occasions where children might prefer to approach a fellow pupil, rather than going directly to an adult. Year 7 pupils are taught the skills to be successful Peer Mentors and are available during break times, should any child wish to talk to them. Year 8 pupils then have opportunities to take on further responsibilities and positions of leadership.

Feedback

We also have in place a system for pupils to write down a concern if they prefer. In Years 3 and 4 there are Worry Boxes in the classroom and pupils know that their Form Tutor will pick up any note posted in these. For the older pupils we have the P.C. (Pastoral Care) Box, and all notes are read and acted upon by the Head of Pastoral Care.

Bullying

We particularly emphasise the importance of taking a stand against bullying, should this occur. Our staff will always act on any accusation of bullying.

Pupils in Year 3 and above fill in a termly questionnaire, which provides an opportunity for them to assess their term and report any bullying, anonymously if they so choose. Pupils are reminded at the start of each term of all the avenues available to them for expressing any concerns.

PSHE Programme

Pastoral issues form an important element of the weekly PSHE (Personal, Social and Health Education) lessons. These provide a valuable opportunity to talk through how pupils approach challenging situations and how they interact with others. The PSHE programme helps the children to appreciate differences and alternative opinions, as well as assisting them in thinking through their own attitudes and developing positive self-esteem.

Awards

All pupils are encouraged to be well-mannered, kind and considerate. Acts of good citizenship are recognised with the award of a Citizenship Gold and acknowledged publicly in our weekly Achievers' Assemblies.